Newcastle Phone Labs
Same-Day Repairs Available

Newcastle's Phone Repair Specialists

Cracked screen, battery trouble, or a faulty charging port? We repair phones, tablets, and smartwatches fast, with same-day service from experienced Newcastle technicians.

  • Same-Day Repairs
  • Free Diagnostic
  • Quality Parts Only
  • Certified Technicians

Devices We Repair

Choose a brand below, preview the most common models, or open the full list to find your exact device.

Fast repairs

Google Pixel

21Models

Pixel 3 through Pixel 9 — we stock common Pixel parts and handle specialist OLED screen replacements, battery swaps, and charging port repairs.

Most requested
  • Pixel 9 Pro Fold
  • Pixel 9
  • Pixel 8 Pro
View full model list21 models
Book Google Pixel Repair

Fast repairs

OnePlus

22Models

OnePlus flagship and Nord series covered — screen replacements, battery swaps, and charging port repairs for most current and recent models.

Most requested
  • OnePlus 13
  • OnePlus 12
  • OnePlus 11R
View full model list22 models
Book OnePlus Repair

Fast repairs

Other Phones

9Models

Sony, Nokia, Motorola, Honor, Oppo, Fairphone and more. If your model is not listed, get in touch and we will confirm whether we can help.

Most requested
  • Sony Xperia
  • Nokia G Series
  • Honor Magic
View full model list9 models
Book Other Phones Repair

Tablets We Repair

Choose a tablet brand below, preview the most common models, or open the full list to find your exact device.

Tablet repairs

Samsung Galaxy Tab

16Models

Galaxy Tab S Ultra, S+, S FE, A, and Active series — screen replacements, battery swaps, and charging port repairs with quality matched-spec parts.

Most requested
  • Galaxy Tab S10 Ultra
  • Galaxy Tab S10+
  • Galaxy Tab S10 FE
View full model list16 models

Tablet repairs

Microsoft Surface

11Models

Surface Pro and Surface Go — screen replacements, battery service, and charging port repairs for Microsoft's premium Windows tablet lineup.

Most requested
  • Surface Pro 12-inch
  • Surface Pro 11
  • Surface Pro 10
View full model list11 models

Tablet repairs

Other Tablets

5Models

Amazon Fire HD, Google Pixel Tablet, Lenovo Tab, Huawei MatePad, and other Android tablets. Contact us to confirm parts availability for your model.

Most requested
  • Amazon Fire HD
  • Google Pixel Tablet
  • Lenovo Tab P11
View full model list5 models

Smartwatches We Repair

Choose a smartwatch brand below, preview the most common models, or open the full list to find your exact device.

Watch repairs

Apple Watch

17Models

Apple Watch Series 1 through Series 11, SE, and Ultra — screen replacements, battery service, Digital Crown repairs, and charging dock repairs.

Most requested
  • Apple Watch Series 11
  • Apple Watch Series 10
  • Apple Watch Series 9
View full model list17 models

Watch repairs

Samsung Galaxy Watch

14Models

Galaxy Watch Ultra, Watch7, Watch6, Watch5, Watch4, Watch3, Watch Active, and FE — screen replacements, battery service, and charging repairs.

Most requested
  • Galaxy Watch Ultra
  • Galaxy Watch7
  • Galaxy Watch6
View full model list14 models

Watch repairs

Other Smart Watches

14Models

Fitbit, Garmin, Amazfit, Google Pixel Watch, TicWatch, Huawei, and Fossil — contact us to confirm availability. We repair most major wearable brands.

Most requested
  • Fitbit Sense
  • Fitbit Versa
  • Fitbit Charge
View full model list14 models

Audio repairs

Apple AirPods

8Models

AirPods 1st gen through AirPods Pro 2 and AirPods Max — battery service, charging faults, connectivity issues, and audio diagnostics.

Most requested
  • AirPods (1st gen)
  • AirPods (2nd gen)
  • AirPods (3rd gen)
View full model list8 models

Why Choose Us?

Not a franchise. Not a chain. Just local specialists who take real pride in doing the job properly.

Same-Day Turnaround

Book in the morning, collect in the afternoon. Most screens, batteries, and charging ports are done within the hour — no overnight waits, no leaving your phone with strangers.

30-Day Warranty

Parts fail — it happens. That's why every repair includes a 30-day parts and labour warranty. Same fault comes back, we fix it free. No quibbles.

Parts Worth Fitting

We source components that meet or beat OEM spec. No grey-market screens that wash out after a week. If we wouldn't use it on our own device, it won't go near yours.

Easy to Find

City centre location, two minutes from the Metro. No industrial estates, no parking hassles — just a quick walk from anywhere in Newcastle.

Price Agreed Before We Start

We tell you the full cost upfront before touching your device. The price you hear is the price you pay — no diagnostic fees added at the end.

Technicians Who Know Their Stuff

This isn't a franchise staffed by trainees. Every member of our team has repaired thousands of devices and knows the difference between a proper fix and a patch job.

Fixed in Three Steps

From broken to back in your pocket — fast, simple, and clear.

1

Get a Quote

Tell us your device and the fault. We'll give you a fixed price instantly — no waiting for callbacks, no vague estimates.

2

Drop It Off

Come to our city centre workshop when it suits you. Book a slot online or just walk in — we'll have the right parts ready and waiting.

3

Back in Your Pocket

Most repairs are done while you wait. We fully test your device before handing it back, so you leave knowing it works.

Common Questions

Practical answers on pricing, timing, parts quality, and what to expect before you book.

How long will most repairs take?+

Most screen, battery, and charging port repairs are completed the same day, often within 30 to 60 minutes. We will always give you a clear turnaround estimate before we start.

Do you repair phones, tablets, and smartwatches?+

Yes. We regularly repair smartphones, iPads and other tablets, plus Apple Watch, Samsung Galaxy Watch, and other popular smartwatches.

Which phone brands do you work on?+

We regularly repair iPhone, Samsung, Google Pixel, OnePlus, and Other smartphones. If your handset is not listed, send us the model and we will confirm availability.

Can you repair iPads and other tablets?+

Yes. We handle iPad repairs as well as Samsung Galaxy Tab, Microsoft Surface, and a wide range of Android tablets for screen, battery, port, and power issues.

Do you repair Apple Watch and Samsung watches?+

Yes. We repair Apple Watch, Samsung Galaxy Watch, and other wearable devices, including cracked screens, battery issues, charging faults, and power problems.

What faults can you fix?+

Common repairs include cracked screens, battery replacements, charging port issues, camera faults, speaker problems, microphone issues, back glass damage, and software troubleshooting.

Do I need to book or can I just walk in?+

Both are fine. Walk-ins are welcome, but booking ahead is the best option if you want to guarantee your slot and help us prepare the right part in advance.

How much does a repair cost?+

Pricing depends on the model and the fault. We give you the price before the repair begins, so there are no surprise charges once the job is done.

Is there a warranty on repairs?+

Yes. Every repair includes a 30-day parts and labour warranty covering the repair we carried out. If the same fault returns within that period, we will put it right.

What happens if my device cannot be repaired?+

We will tell you honestly. If the repair is not viable or not worth the cost, we will explain why and advise you on the best next step.

Will my data be safe during the repair?+

Your data stays private. We only access what is necessary for testing, and we always recommend making a backup before any repair as a sensible precaution.

Do you use good-quality replacement parts?+

Yes. We fit quality matched-spec parts and never use poor components we would not trust in our own devices. Quality and reliability come first.

Can you replace a battery the same day?+

In most cases, yes. Phone, tablet, and smartwatch battery replacements are usually completed the same day, depending on parts availability and model type.

Can you fix water-damaged devices?+

We can assess water-damaged phones, tablets, and watches and tell you what is salvageable. The sooner you bring it in, the better the chance of recovery.

Do you repair charging ports and speakers?+

Yes. Charging faults, worn ports, speaker distortion, microphone issues, and connection problems are all common repairs we carry out every week.

Can you repair cracked back glass as well as the front screen?+

Yes. On many devices we can repair both front screen damage and rear glass damage, depending on the model and how the parts are assembled.

Do you repair older or discontinued models?+

Often, yes. We support many older phones, tablets, and watches, and if parts are still available we are usually able to help.

Can businesses or schools bring in multiple devices?+

Yes. We can help with batches of business, school, or family devices and provide a straightforward quote for multiple repairs.

Where are you based in Newcastle?+

We are in the city centre and easy to reach on foot or by Metro, making it simple to drop off your device and collect it later the same day.

What payment methods do you accept?+

We accept the usual payment methods in-store. If you need anything specific before visiting, just get in touch and we will confirm it for you.

Easy To Reach In Central Newcastle

Two minutes from the Metro, straightforward for walk-ins, and simple to find whether you are coming from work, uni, or straight out of town.

Address

119 New Bridge St, Shieldfield

Newcastle upon Tyne

NE1 2SW

A practical city-centre spot for quick drop-offs, diagnostics, and picking your device back up the same day.

Opening Hours

  • Mon – Fri8am – 8pm
  • Weekends8am – 6pm
Newcastle Shop Location

Walk-In Friendly

New Bridge Street, Shieldfield

Easy city-centre access for walk-ins, diagnostics, and same-day repair drop-offs.

Fast Local Booking

Need it fixed without the hassle?

Book in online, drop your device with us, and we’ll get it sorted fast with clear pricing and no nonsense.

Same-day service on most common repairs

Need a repair?

Book in under a minute

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